Privacy Policy

Effective Date: January 5, 2026

This Privacy Policy is prepared by Suiiz App, whose registered address is 39-Khalifa Radi, Cairo, Egypt ("We", "Us", or "Our"). We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website, mobile application, and social media sites. We confirm that we will keep your information secure and comply fully with all applicable Egyptian Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit our sites. By submitting information, you are accepting and consenting to the practices described in this policy.

1. Information We Collect

We may collect, store, and use the following kinds of personal information about individuals who visit and use our website, mobile application, and social media sites:

• Information you provide directly: This includes information you provide when you fill in forms on our website or app, register for an account, subscribe to our service, participate in discussions, or contact us. This may include your name, email address, phone number, postal address, and any other information you choose to provide.
• Account and profile information: When you create an account, we collect your username, password, and profile information.
• Usage information: We collect information about how you use our services, including your interactions with content, features you use, and actions you take.
• Device information: We collect information about the device you use to access our services, including device type, operating system, browser type, IP address, and mobile network information.
• Location information: With your permission, we may collect and process information about your actual location using GPS, Bluetooth, or WiFi signals.
• Cookies and similar technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To create and manage your account
• To communicate with you about our services, including updates, security alerts, and support messages
• To respond to your inquiries and requests
• To personalize your experience and deliver content relevant to your interests
• To analyze usage patterns and improve our website and application
• To detect, prevent, and address technical issues, fraud, and security concerns
• To comply with legal obligations and enforce our terms of service
• To send you marketing communications (with your consent where required)

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:

• With your consent: We will share your information when you give us explicit permission to do so.
• Service providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer service, and marketing assistance.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Social media platforms: If you choose to connect your account with social media platforms (such as Facebook), we may share information as authorized by you and in accordance with the privacy policies of those platforms.

We do not rent, sell, or share personal information about you with other people or non-affiliated companies for their direct marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Any information you provide to us is stored on secure servers with encryption and access controls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site or app; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete personal data.
• Deletion: You have the right to request deletion of your personal data, subject to certain legal exceptions.
• Objection: You have the right to object to the processing of your personal data in certain circumstances.
• Data portability: You have the right to request a copy of your data in a portable format.
• Withdraw consent: Where we process your data based on consent, you have the right to withdraw that consent at any time.
• Marketing opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links and Services

Our website and application may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party services. We recommend reviewing the privacy policies of any third-party services you visit or use.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal data remains protected in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings and other tools. Please note that disabling cookies may affect the functionality of our services.

11. Facebook/Meta Integration

If you choose to connect your Suiiz account with Facebook or use Facebook Login, we will access and process certain information from your Facebook account as permitted by you and Facebook's privacy settings. This may include your name, email address, profile picture, and other information you authorize. We use this information to create and manage your account, personalize your experience, and provide our services. You can manage these permissions through your Facebook account settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes we make will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. If we make material changes, we will notify you by email or through a prominent notice on our website or app.

13. Contact Us

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with your local data protection authority.